Shipping policy
Shipping Policy
At Riavono, we strive to offer you the latest trends and make your shopping experience as smooth and hassle-free as possible. Our shipping policy is designed to ensure that your new fashion favorites are delivered to your door in a simple, safe, and stylish way.
Shipping & Delivery
We offer free shipping on all orders. We believe looking great should be easy — from discovering our collections to receiving your new favorite outfit.
Delivery Areas
This shipping policy applies to orders delivered within the United States. We are currently working on expanding our delivery areas to serve more customers internationally.
Delivery Times
We know you're excited about your order. Below are our estimated delivery times:
Order processing time: 1–2 business days (Monday through Friday). During this period your order is processed and prepared for shipment.
Transit time: 5–8 business days (Monday through Friday) after the order has been shipped.
Estimated delivery time: 6–10 business days from the moment the order is placed.
Please note that delivery times may be slightly longer during periods of high demand or promotions.
Shipping Costs
Great news — we always cover the shipping costs.
Free shipping: All orders within the United States qualify for free shipping, with no minimum order value.
Delivery Issues
Your satisfaction is our highest priority. If you experience any issues with your delivery, such as delays or lost shipments, please contact our customer service immediately. We are here to help and ensure your order reaches you safely and correctly.
Email: info@riavono.com
Phone: +1 470 935 7653
Track Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this to follow your package's journey all the way to delivery. You can also track your delivery status via our order tracking page.
Need Help?
Do you have questions about your order or delivery? We're happy to help.
Email: info@riavono.com
Phone: +1 470 935 7653
Customer service hours: Monday to Saturday, 9:00 AM – 5:00 PM (Eastern Time)
We aim to respond to all email inquiries within 24 hours.